Virtual appointments appointment coordination
Telehealth

Virtual appointments

Talk to a verified doctor from home, work or while traveling. Ideal for follow-ups, prescription renewals and non-physical consultations.

Included in coordination

1. Verified providers

Every virtual provider is licensed and credentialed in your specific state or region.

2. Easy joining

We send a one-click link — no app, no login. Tech walkthrough available if needed.

3. Records synced

Visit notes and prescriptions are sent to you and any partner facility you choose.

0–0h

Avg. time to virtual slot

0 click

To join — no app needed

All 0

States covered by network

Overview

What virtual appointments actually covers.

A full-service explanation of what NORTON coordinates, what gets handled for you, and where this fits in your care journey.

Not every appointment needs a waiting room. Medication management, follow-ups, mental health sessions, dermatology consults, and many primary care visits work just as well — sometimes better — over video.

We match you with a licensed provider in your state, schedule the visit, and send a one-click link. No app downloads, no portal logins. If you've never done a video visit before, a coordinator will walk you through the tech beforehand so the visit itself is just the conversation.

Visit notes, prescriptions and any referrals are sent to you and to any partner facility you specify. If the provider decides you need an in-person visit or imaging, we book that too — directly from the same conversation.

When to use it

Common reasons patients book virtual appointments.

These are the situations where this service is usually the right next step.

01

Prescription renewals

02

Mental health and therapy sessions

03

Post-visit follow-ups

04

Dermatology and skin consults

05

Travel and minor illness consults

Good fit if you need

Verified providers

Every virtual provider is licensed and credentialed in your specific state or region.

Easy joining

We send a one-click link — no app, no login. Tech walkthrough available if needed.

Records synced

Visit notes and prescriptions are sent to you and any partner facility you choose.

What to expect

How the booking process unfolds.

Every request is handled by a real coordinator who keeps the details moving without sending you back into portal loops.

  1. 01

    Tell us the reason

    Renewal, follow-up, new concern — short description over call or text.

  2. 02

    We match a provider

    Licensed in your state, available within 24–48 hours typically.

  3. 03

    Join from anywhere

    Click the link from your phone or laptop. Camera and mic, that's it.

  4. 04

    Notes and next steps

    We send the visit summary and book any follow-on appointments.

Questions

What patients ask about virtual appointments.

The most common questions before someone books this specific service.

Related services

You may also need these.

Services patients often book before, after, or alongside this one.

Ready to move forward?

We’ll coordinate your virtual appointments from first call to confirmed visit.

One coordinator, one thread, and no bouncing between portals, call centers, and office desks.

Verified network

Don't see what you need?

Tell us about your case and we'll find the right specialist in our network of 350+ partner hospitals and clinics.

Talk to a coordinator