Privacy policy.
Last updated: January 2025.
Information we collect
We collect the information you give us when you contact a coordinator or book an appointment — including your name, contact details, insurance information, and the medical service you're requesting. We do not sell or rent your information to anyone.
How we use your information
Your information is used solely to coordinate your appointment: matching you with a provider, verifying insurance, scheduling, and following up. We share information only with the providers you authorize and as required by law.
Security
We are HIPAA compliant and SOC 2 Type II certified. All personal and health information is encrypted in transit and at rest, and access is restricted to the coordinators handling your booking.
Your rights
You can request a copy of the information we hold about you, ask us to correct it, or request deletion at any time. Contact us at support@nortonhelthcare.ltd.
Cookies
Our site uses essential cookies to keep the site working and basic analytics cookies to understand traffic patterns. We do not use advertising cookies.
Changes to this policy
We may update this policy from time to time. Material changes will be communicated to active patients by email.